CUSTOMER SERVICE

PAYMENT

Payment is available through PayPal, all orders are fulfilled upon completion of the payment transaction and a confirmation email will be sent shortly after.


SHIPPING

All MINX-MINX items are shipped via United States Postal Service Priority Mail with tracking.  To track your order visit the USPS website and enter your tracking number.


RETURNS/EXCHANGES

There are no returns on MINX-MINX items.  All bracelets are approximately 7" around and made to fit an average size wrist (if you would like yours sized bigger or smaller please contact sales@minx-minx.com prior to purchase).  

Exchanges are accepted withing 7 days of receiving and must be authorized prior to being sent back.  To do so, please email  monique@minx-minx with the item to be exchanged and detailed reason.


FAQ

MINX-MINX jewelry is hand-made from the highest quality semi-precious gemstones.  Other materials used are:  Czech Republic pressed glass, lava, carved bone, riverstone and wood.

Semi-precious gemstones may vary slightly in color, pattern and inclusions are they are natural stones. 

Charms are made from Pewter and dipped in gold or silver.  Rhinestone embellishments are made from imported Swarovski crystals or CZ stones set in gold dipped pave style settings.